Returns and Refunds Policy

Thank you for shopping with NooBlue. We want you to be completely satisfied with your purchase. Please read our Returns and Refunds Policy carefully to understand your rights and obligations.

Return Eligibility

We accept returns and offer refunds on eligible items within 14 days from the date of delivery. To be eligible for a return, the following conditions must be met:

• The item must be unopened, unused, and in its original packaging

• You must provide proof of purchase (e.g., order confirmation or receipt)

How to Request a Return

To initiate a return, please contact our customer service team at contact@nooblue.com within 14 days of receiving your order. Include your order number and reason for the return in your email.

Once your return request is approved, we will provide you with return instructions and a return shipping address.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to:

• A defective or damaged product

• An incorrect item received

We recommend using a trackable shipping method to ensure safe return of your item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 7 business days.

Please note:

• Shipping fees are non-refundable unless the return is due to our error

• Refund processing times may vary depending on your payment provider

Non-Returnable Items

For health and safety reasons, we cannot accept returns of:

• Opened or used products

• Products returned after the 14-day window

Contact Us

If you have any questions about this policy, please contact us at:

📧 Email: contact@nooblue.com